Frequently Asked Questions (FAQ) About Boingo Graphics, Printing, Creative Services and Large Format Graphics
Below are some of our most asked questions. To make it easier, we decided to answer them for you!
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FAQ Outlined by Service Offering
The meaning behind our company color says it all. Orange is associated with enthusiasm, creativity, success, encouragement, change, determination, happiness, fun and fascination. More importantly Orange is about passion and energy. And we are certainly passionate about what we do!
The Boingo Way of doing business comes down to four statements:
- We will be on time.
- We will do what we say we will do.
- We will complete what we start.
- We will say please and thank you.
Your dedicated Account Manager will be your first point of contact. Click here to check out how Boingo Graphics supports you every step of the way.
If for some reason your Account Manager is unavailable please contact us at 704-529-5044 or email firstname.lastname@example.org.
Most of our clients send Boingo Graphics files through our website (click here). We also work with third party platforms such as Dropbox or we will set up a secure file transfer system if your projects contain confidential data. For simple projects email your Account Manager directly.
Our favorites are Adobe Photoshop, Illustrator, InDesign and Acrobat, although we work with all major graphic design software packages. Click here to learn how to prepare a file for print jobs.
(We do not recommend Microsoft products to create your artwork.)
Bindery and Finishing
Commercial and Digital Printing
Displays, Signs & Banners
Kitting, Fulfillment & Direct Mail
Yes, we do! Boingo Graphics offers these mailing services:
- Ensure your piece is "design compliant" with USPS
- List acquisition
- PURL campaign implementation
- Run a "class/rate analysis" for rate savings options on first or standard (bulk rate) class mailings
- Conduct a "mail list analysis" for C.A.S.S. certification
- Provide a detailed and streamlined quote
- Presort, bar code, package, tray or sack, and deliver to post office
- Complete all the post office paperwork
Quick tip: Check the keychain of your primary contact at a printing company. They should have a fob or ID card to enter their building - if they don't then their building is not secure.
Data security is serious business, and Boingo Graphics treats it as such. We have several processes and procedures in place to protect your data as it moves through the production process. It starts with a secure file transfer process and a secure building complete with restricted access to track visitors. We screen every employee prior to hiring and all employees are required to sign confidentiality agreements. Please contact your Account Manager for a complete list of processes and procedures in place at Boingo Graphics to protect your data.
Please see your Boingo Graphics Account Manager if you need a Business Associate Agreement signed.