A Really Cool Printing Blog

Last month, Boingo Graphics delivered 99.37% of jobs correct.

Not “pretty close.”
Not “good for this industry.”
Correct.

And yes, we’re proud of that number.

But here’s the thing, it’s not about the number.

It’s about the journey.

On Time. Accurate. Every Time We Can Possibly Make It So.

For us, delivering jobs on time and accurate isn’t a goal we talk about in meetings and forget by Friday. It’s operational. It’s documented. It’s measured. It’s signed off on. Literally.

Every project that moves through Boingo follows a defined process - estimate, proof, production, finishing, fulfillment, delivery, follow-up. There are checkpoints. There is accountability. There are real humans behind every step who care about getting it right.

Because marketing directors don’t have time for reprints.
Communications managers don’t need surprises.
Event coordinators definitely don’t need missing banners at 6:00 a.m.

When you serve organizations with 70+ locations, thousands of end users, and tight brand standards, “almost right” doesn’t cut it.

The North Star

Our North Star is simple:

Provide the best customer experience of any printing company in the world.

That means:

• We will be on time.
• We will do what we say we will do.
• We will complete what we start.
• We will say please and thank you.

A 99.37% accuracy rate isn’t a marketing headline. It’s a checkpoint on the climb.

And like any good climb, we’re not done.

Why 99.37% Matters

In a world where many companies hide behind averages, we publish ours internally. We review misses. We dissect them. We improve systems.

Because the 0.63%?
That matters too.

The difference between good and exceptional lives in that fraction.

When you combine:

• Account Managers who know your brand
• Project Managers who manage complexity
• Creative services that support execution
• Online portals that reduce errors
• Production teams who obsess over details

You don’t get lucky.
You get consistent.

Experience the Boingo Difference

We are a really cool printing company.

But cool doesn’t ship jobs on time.

Process does.
People do.
Accountability does.

99.37% accurate last month.

On the way to even better next month.

Because delivering on time and accurate isn’t just a metric for us.

It’s how we earn the right to serve you again.